Disaster Case Management Program


In 2018, CCC began managing its first Disaster Case Management Program (DCMP) agreement with the California Department of Social Services to provide Case Management services to survivors of the 2017 Northern California wildfires. To date, five FEMA-funded DCMP programs have been successfully completed. Currently, CCC is providing DCMP services for wildfire survivors in 2021 and winter storm survivors in 2023, under the following federal disaster declarations: DR-4610, DR-4683, and DR-4699. Under FEMA’s model, CCC is the State Management Agency for the DCMP program.

Using a holistic service approach, DCMP aids survivors of major natural disasters in their recovery. Disaster Case Managers provide survivors with advocacy, resource referrals, and recovery planning services. The goal of DCMP is to ensure that all survivors return to a safe, secure, and sanitary living environment. Over the past eight federally declared disasters, DCMP has served 9,849 survivors’ households. In addition, DCMs have referred 11,434 people for home rebuilding and repair, rental assistance, and housing acquisition, mental health services, and clothing/household needs. In 2023, we will have helped 2,240 households recover from disasters.

The DCMP is currently assisting survivors in 31 counties: Alameda, Amador, Butte, Calaveras, Contra Costa, Kern, Lassen, Madera, Mariposa, Mendocino, Merced, Mono, Monterey, Nevada, Placer, Plumas, Sacramento, San Benito, San Bernardino, San Joaquin, San Luis Obispo, San Mateo, Santa Barbara, Santa Clara, Santa Cruz, Tehama, Trinity, Tulare, Tuolumne, and Ventura Counties.

Click here to complete our intake form: https://tinyurl.com/dcmpintake

Participating Agencies:

  • Fresno
  • Stockton
  • Monterey
  • Santa Clara
  • Los Angeles
  • East Bay
  • Santa Rosa
  • San Francisco
  • St. Vincent de Paul
  • Plumas Rural Services
  • Community Bridges (Monterey/Santa Cruz)
  • Connecting Point (Placer/Nevada County)
  • Community Action Partnership San Bernadino

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