Manuela faced significant barriers to managing her health. Without consistent support, she struggled to keep up with medical appointments and maintain a healthy lifestyle. Her family history of diabetes and high blood pressure made these challenges even more critical, as poor adherence to care and nutrition could have serious long-term consequences.
Through the Enhanced Care Management (ECM) program, Manuela received comprehensive support tailored to her needs.
With our Upland location being embedded in her community, she received assistance with reminders for her doctor appointments and a monthly grocery allowance to help her eat healthier, which matters deeply given her family history of diabetes and high blood pressure.
The ECM program is designed to address not just medical needs, but also the everyday barriers—like transportation, nutrition, and reminders—that impact long-term health.
With the ECM program’s support, Manuela gained the tools and resources to take control of her health. This holistic approach reflects a commitment to meeting members where they are, and addressing the social determinants of health that shape well-being.
Stories like Manuela's are a reminder that personalized assistance, nourishment, and grace can change everything.
